Your steps may not be syncing because of the following reasons:

 

1. Syncing steps before the first step sync date

You cannot sync your previously tracked steps before the first time you synced your steps on The Wellness Corner.

 

For example, if you synchronized your steps for the first time on August 14, 2022; therefore, you will only be able to sync your steps from August 14, 2022. 


 2. You are trying to sync the manually added steps.

The Wellness Corner does not sync any steps that were entered manually on the Google Fit app. If you track steps manually on the Google Fit app, those steps will not be reflected on The Wellness Corner. This is done to ensure fairness amongst all users while syncing their steps. Therefore, The Wellness Corner only syncs the steps from Google Fit, which were either tracked using the phone's accelerometer or through any smartwatch or smart band.


3. You are signed in with a different account

You might have connected a different account with The Wellness Corner than you're currently using to sync your steps on your step tracking app. Please verify your account connected to The Wellness Corner by following the below steps:

 

Go to "Steps Tracker Settings" by tapping on the "Settings" icon in the top right corner of the steps dashboard. You will be redirected to the "Step Tracker Settings".

Verify the account in your Step Tracking App as shown below.



 If you see the wrong account connected with The Wellness Corner, then you can tap on "Switch Account" and connect the correct Google account to sync your steps.

          

  1. Kindly allow all the necessary permissions needed by The Wellness Corner app to access data from the Step Tracking Application.
  2. After successful login, you will be redirected to today's step page.

 

 

Now, tap on the "Sync Now" or use "Sync Steps Over a Time Period" feature to sync your steps. To know how to sync steps over a time.